Terms and Conditions

Full payment will be done at the guesthouse.

The reservation will be considered as confirmed after 1) an initial payment of the sum of 50% of the total amount as a deposit; or 2) Few days before the arrival, the property will carry out a standard pre-authorisation check on your debit/credit card. Reservations must be guaranteed with a debit/credit card.

The balance or the payment is due upon arrival at the guesthouse. In case of long stay, payment is due every 5 days (for the following week) until departure.

Guests are required to show a photo ID and credit card upon check-in.

City tax is 3,30€ per person and per night and should be paid at the guesthouse directly. City tax is charged by the guesthouse on behalf of the Pays de Gex Aglo and, therefore, its value may be modified by the relevant local authorities.

Cancellation policy

No refund

This reservation is non-refundable unless you add a flexible option to your booking.

The flexible option allow you to : 

  • Get back 100% of what you paid, if you cancel 30 days before the first night (local time).

  • Get back every night but the first one. No refund of the first night or the service fee, if you cancel after.

  •  In case of early departure, the hotel reserves the right to charge the full amount of your stay.